Custom orders is currently closed for a little while due to a large influx of orders. We are still making all current orders. Please be aware that our fabrics are taken longer than expected to arrive due to the coronavirus. Our turnaround time may increase to 4-6 weeks. We really appreciate your patience and support during these uncertain times. Lilli & Helena x
Custom orders is currently closed for a little while due to a large influx of orders. We are still making all current orders. Please be aware that our fabrics are taken longer than expected to arrive due to the coronavirus. Our turnaround time may increase to 4-6 weeks. We really appreciate your patience and support during these uncertain times. Lilli & Helena x
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FAQ

When will my order be dispatched?

  • Ready to ship products will be dispatched within 1-2 business days via Australia Post - Express Postage
  • Custom orders is currently a 4 week turnaround plus postage time. Your order will be shipped via Australia Post standard or express postage depending on the shipping method you have chosen.
  • Custom hoods is currently a 6 week turnaround plus postage time. Your order will be shipped via Australia Post standard or express postage depending on the shipping method you have chosen.

 

Do you take custom orders?

  • Yes we do! Please view our custom products under the Shop tab. 
  • If you cannot find your pram listed, please don’t hesitate to message me. We require a pattern in order to make our products, we offer a discount to your order if you are able to provide us the measurements. 

 

Can I wash my products in a washing machine?

  • Yes! Please wash in cold water on a gentle cycle and line dry immediately. Do not tumble dry. 

 

Do you have a fabric gallery?

  • We do! To view our fabric gallery, please follow the link below. When selecting your fabric choice, remember to note your desired fabric number.
  • If you cannot find a fabric you like, feel free to message us so we can help you out.

         Fabric Gallery Link:

https://www.lillimaycollections.com.au/pages/fabric-gallery-1