FAQ

When will my order be dispatched?

Ready to ship products will be dispatched within 1-2 business days via Australia Post - Express Postage.

Custom orders is currently a 4-6 week turnaround plus postage time. Your order will be shipped via Australia Post standard or express postage depending on the shipping method you have chosen.

Custom hoods is currently a 6-8 week turnaround plus postage time. Your order will be shipped via Australia Post standard or express postage depending on the shipping method you have chosen.

Can I wash my products in a washing machine?

Yes! Please wash in cold water on a gentle cycle and line dry immediately. Do not tumble dry. 

Do you have a fabric gallery?

We do! To view our fabric gallery, please follow the link below. If you cannot find a fabric you like, feel free to message us so we can help you out.

https://www.lillimaycollections.com.au/pages/fabric-gallery-1

Where are you located?

Atherton, Queensland, Australia

Can you post anywhere in Australia?

Yes! We post Australia wide.